Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • The Help section integrated into your Hosting Control Panel features a collection of help articles and commonly asked questions. Aimed towards resolving any common issue that you might stumble upon, they are compiled by our support team of proficient techs.

  • Top quality support service
  • Instructional Video Clips

  • For all of you who would rather discover how to rectify a common issue by watching a training video, we’ve added a compilation of video tutorials to our Hosting Control Panel. All the video lessons are short and simple to follow. They offer visual presentations of different website management tasks.

  • Intuitive help center
  • A One–Hour Support Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7/365 customer service with a one–hour ticket response guarantee. Our team of skilled technicians will be at your disposal to attend to all the inquiries that you might possibly have. During non–busy periods, a reply will be provided within just twenty minutes.