Customer Support Channels
A 1–hour Response Guarantee
Providing top quality support promptly is our main priority, so that we back up each Linux hosting plan with a 1–hour ticket reaction guarantee. Once you send a ticket or drop an email, our client tech support crew will try all they could do to supply the most satisfactory remedy for your case and to provide you with assistance in due time.
A Top–quality Support Service
Our assistance service is offered by a crew of educated consultants who’re able to answer your query as fast as possible. You are able to speak with the support crew by launching a customer assistance ticket from your Hosting Control Panel or by submitting us an e–mail. On working days, you can also contact us on the telephone or make use of the live chat solution.
An Intuitive Help Section
AirNom Hosting has built–in a detailed information base into the Control Panel to make sure you get convenient step by step information anytime. Each part of the Control Panel has its own contextual help area offering a selection of how–to posts. We have also made educational videos to present you with a superior visual representation of exactly how to carry out any given procedure.